Veridix.io

PRIVACY POLICY

VERIDIX AI LLC

PRIVACY POLICY

Effective Date: March 17, 2025

Last Updated: March 17, 2025

INTRODUCTION

This Privacy Policy describes how Veridix AI LLC (“Veridix AI,” “we,” “us,” or “our”) collects, uses, and protects information provided by individuals who visit our website at www.veridix.io or contact us to inquire about our software solutions and services.

Veridix AI LLC is a software solutions provider. This policy applies specifically to prospective clients, website visitors, and individuals who submit inquiries through our website contact form or communicate with us regarding our software products. Each software product or platform offered by Veridix AI LLC may have its own separate privacy policy governing the data practices applicable to that product.

By visiting our website or submitting an inquiry, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you contact us or submit an inquiry through our website, we collect only the information necessary to respond to your request and communicate with you about our software solutions. This includes:

1.1 Contact & Inquiry Information

  • Full name and job title or role (if provided).
  • Business or organization name (if provided).
  • Email address.
  • Phone number, including mobile number if provided for SMS communications.
  • The content of your inquiry or message.

1.2 SMS Opt-In Data

  • If you check the SMS consent checkbox on our contact form, we collect and store your mobile phone number and a record of your explicit consent to receive text messages from Veridix AI LLC.
  • SMS opt-in data and consent records are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

1.3 Website & Technical Information

  • IP address, browser type, device type, and operating system.
  • Pages visited, time spent on pages, and referring website URLs.
  • Data collected via cookies and similar tracking technologies (see Section 8).

2. HOW WE USE YOUR INFORMATION

We use the information you provide solely for the following purposes:

  • To respond to your inquiry and provide information about our software solutions.
  • To schedule and confirm consultations, demos, or follow-up calls.
  • To send SMS messages to users who have explicitly opted in to receive them.
  • To send service-related communications and project updates relevant to your inquiry.
  • To improve our website content and user experience through analytics.
  • To comply with applicable legal and regulatory obligations.

We do not use your contact information for unsolicited marketing, and we do not share your information with advertisers or third-party marketers.

3. SMS COMMUNICATIONS & MOBILE MESSAGING

Veridix AI LLC may send SMS text messages to individuals who have explicitly opted in to receive them. All SMS communications are related to your inquiry about our software solutions and are not promotional in nature.

3.1 How You Opt In

You may consent to receive SMS messages from Veridix AI LLC in the following ways:

  • Website Contact Form: By submitting our contact form at www.veridix.io and actively checking the SMS consent checkbox, which states: “I agree to receive SMS messages from Veridix AI LLC regarding my software inquiry. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.”
  • Keyword Opt-In: By texting START to our designated phone number.

Consent to receive SMS messages is never required as a condition of receiving information about our services or doing business with us. Each opt-in is logged with a timestamp and source for compliance purposes.

3.2 Types of Messages We Send

Once you have opted in, you may receive the following types of messages:

  • Responses to your software inquiry or information request.
  • Consultation scheduling confirmations and reminders.
  • Follow-up communications related to your software inquiry.
  • Project or service update notifications at your request.

3.3 Message Frequency

Message frequency varies based on the nature of your inquiry and level of engagement. You may receive between 1 and 10 messages per month. We will not send unsolicited or promotional messages.

3.4 Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Veridix AI LLC is not responsible for any charges incurred by your mobile carrier. Please contact your carrier for details.

3.5 How to Opt Out

You may opt out at any time by:

  • Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPTOUT to any message from us.
  • Emailing us at info@veridix.io and requesting removal from our SMS list.

Upon opt-out, you will receive one final confirmation message and no further SMS messages will be sent. Your number will be added to our do-not-contact list and will not be re-enrolled without your express written consent.

3.6 Help & Support

Reply HELP or INFO to any message for assistance, or contact us at:

  • Email: info@veridix.io
  • Phone: +1 954-231-0261
  • Website: www.veridix.io

3.7 SMS Data Privacy

  • No mobile information, including phone numbers and SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes.
  • Text messaging originator opt-in data and consent will not be shared with any third parties.
  • SMS opt-in records are stored securely and retained for a minimum of 5 years to comply with applicable carrier and regulatory requirements.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:

  • With trusted service providers (such as CRM platforms, email providers, or SMS delivery services) who assist us in responding to inquiries and delivering communications. These providers are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
  • When required by law, legal process, or government request.
  • To protect the rights, safety, or property of Veridix AI LLC, our users, or the public.
  • In connection with a business merger, acquisition, or asset sale, with prior notice to affected individuals.

5. DATA SECURITY

We implement reasonable administrative, physical, and technical safeguards to protect the information you share with us, including:

  • Encryption of data in transit using TLS 1.2 or higher.
  • Restricted access to personal information on a need-to-know basis.
  • Secure storage systems with access controls and monitoring.

While we take reasonable precautions, no system is completely secure. If you believe your information has been compromised, please contact us immediately at info@veridix.io.

6. DATA RETENTION

We retain your contact and inquiry information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Specifically:

  • Inquiry and contact records are retained for up to 3 years, or longer if an active business relationship exists.
  • SMS opt-in and opt-out records are retained for a minimum of 5 years to comply with TCPA and carrier requirements.
  • You may request deletion of your information at any time by contacting info@veridix.io, subject to legal and regulatory limitations.

7. YOUR PRIVACY RIGHTS

You have the following rights with respect to your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request correction of inaccurate or outdated information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out of SMS: Withdraw your SMS consent at any time by replying STOP or contacting us directly.
  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at info@veridix.io. We will respond to all verifiable requests within 30 days.

8. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. The types of cookies we use include:

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help us understand how visitors interact with our site so we can improve content and performance.

You may disable cookies through your browser settings. Disabling certain cookies may limit the functionality of some areas of our website.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or resources. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. Veridix AI LLC is not responsible for the content or privacy practices of third-party websites.

10. CHILDREN’S PRIVACY

Our website and services are intended for business professionals and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us at info@veridix.io and we will promptly delete it.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on our website with an updated “Last Updated” date. For material changes affecting SMS communications or data-sharing practices, we will provide prior notice. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Veridix AI LLC

Email: info@veridix.io

Phone: +1 954-231-0261

Website: www.veridix.io

This Privacy Policy applies to general website inquiries and contact form submissions only. Individual Veridix AI software products maintain their own separate privacy policies.